What do I mean when I say "Knowledge"
Making the intangible visible.
Helping non-KM Managers understand how Knowledge is a key part of their success
"When the only KM tool you have is a hammer..."
Interview with Arthur Shelley about the new ISO KM Standard
The Difference and Danger of Information versus Knowledge Management - a cautionary tale
The pros and cons of considering frameworks and models
"Can general critical thinking skills be useful?" Why is this even a question???
Social Collaboration tools in Foreign Cultures
Is corporate politics that bad?
"The operation was a success but the patient died"
Enabling Process Improvements with Business Systems
Do you know that, or is it just something you remembered?