What is Knowledge Management???

Ray Simms list of 43 definitions of KM (posted on ActKM), is a great start to a sometimes frustrating subject. What is the true definition of KM?

I have to say though, I am not as negative as Ray when it comes to the title KM. I think the fact that it adapts to people's understanding can be a nice benefit. Rather than being misleading it evokes first an inquisitive frown as people consider the possibility of these two words being together, and then after some discussion about the benefits (I usually say something like "It is teaching organisations how to stop reinventing the wheel") they start to think of the possibilities that managing knowledge can bring, even if it can never be managed in the same way explicit information is.

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